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Understand synchronization status

Check iCloud availability and what to do when a list is not current.

Last updated: September 2, 2026

CNTC shows synchronization status in Settings → Sync Status and may display a banner when attention is needed. The status screen shows Apple Contacts and iCloud availability along with the latest known check, send, and receive times.

If a list is not current:

  1. Confirm the device is online.
  2. Confirm you are signed in to the expected Apple Account and iCloud Drive is available.
  3. Open Settings → Sync Status and tap Refresh Status.
  4. Follow any Contacts-access or Apple Account guidance shown there.
  5. Leave CNTC open briefly so iCloud can finish processing changes.

Synchronization can be delayed while CNTC is offline, checking Apple Contacts, sending local changes, receiving shared changes, or joining a new list. Do not delete the app or shared list as a first troubleshooting step.